Curate Matchmaking
Privacy Policy, Terms of Service, Refund Policy, and Regulatory Disclosures
Last Updated August 2025
IMPORTANT NOTICE – BINDING ARBITRATION & CLASS ACTION WAIVER
BY ACCESSING OR USING ANY CURATE SERVICE, YOU AGREE TO THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN THE TERMS OF SERVICE. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
QUICK SUMMARY (for convenience only—legal terms control):
• Reply STOP to end text; message/data rates may apply; frequency varies.
• Cancel subscriptions anytime: one‑click in billing or email support@curate.date • Delete your data: email support@curate.date
• We do not run criminal background checks. Meet safely and use common sense.
• Disputes: Individual JAMS arbitration in Delaware; no class actions.
• We may collect info from publicly accessible sources for matchmaking; we delete on request.
1 · PRIVACY POLICY (PP)
1.1 Introduction, Scope & Definitions Curate Matchmaking (and/or any affiliated or related legal entities) (“Curate,” “we,” “our,” “us”) operates a luxury, AI-assisted dating and concierge matchmaking service delivered primarily via SMS, RCS, voice calls, and the web (www.curate.date) (collectively, the “Service”). “Personal Data” means any information that identifies or could reasonably identify an individual. “Preferences Data” includes gender and relationship preferences. This policy applies to users, prospective users, and individuals whose publicly available information we gather from the internet ("Public Profiles").
1.2 Notice at Collection (US CPRA §7012) We collect personal and preference information to personalize matches, communicate, advertise, secure our platform, and train our AI models. For California residents, you may request deletion, correction, or limitation of data processing at any time (email support@curate.date).
1.3 Categories & Sources of Data
Category
Examples
Source
Account & Contact
name, phone, email
You
Match Signals
questionnaires, photos, call notes, preferences
You
Public Profiles
images, bios, social links, career data
Publicly available websites/social media/internet profiles
Communications Logs
SMS/RCS content, voice recordings, metadata
Generated by your use (via Twilio/others)
Device & Usage
IP, cookie IDs, session replays, geolocation, browser fingerprints
Automated
Audience-Matching IDs
phone, email, ad IDs (hashed/plain)
You / Curate / Third Parties
Preference Data
match preferences, relationship goals
You
1.4 Preference-Data Consent We require consent to process Preference Data. During onboarding, and by using the service you agree to the explicit consent to Curate processing my preference data and other sensitive data for matchmaking. Without consent, Curate cannot deliver the Service.
1.5 Marketing, Advertising & Programmatic Media We may upload, sync, or otherwise disclose any identifier or behavioral data—hashed or unhashed—to any ad network, demand-side platform (DSP), customer-data platform (CDP), "clean room," social-media API, look-alike audience tool, or analytics provider (collectively, “Advertising Partners”) for audience matching, retargeting, conversion tracking, attribution, look-alike modeling, programmatic ad buying, or any lawful advertising, marketing, or measurement use. Opt-Out: Email support@curate.date. Essential service messages will continue.
1.6 Site Analytics, Profiling & AI Model Development We utilize comprehensive analytics tools. We collect, record, store, and analyze any information regarding your interaction with our Service. This includes full user sessions (mouse movement, keystrokes, scroll depth, heat-maps, clicks, form-field events), transcription of voice calls, and analysis of all message content and metadata. This data is used to operate, debug, secure, and improve the Service, and to train, evaluate, and refine our proprietary AI/ML models, algorithms, and AI communication agents. Essential security and fraud-prevention analytics cannot be disabled.
1.7 Purposes & Legal Bases
Purpose
GDPR / UK GDPR Basis
US Basis
Provide & personalize Service
Art 6(1)(b) contract
“Business purpose”
Advertising & analytics
Art 6(1)(f) legitimate interest / Art 6(1)(a) consent
“Sale/Share” opt-out
Preference data matching
Art. 6(1)(a), Art 9(2)(a) consent
CPRA right to limit
AI model training
Art 6(1)(f) legitimate interest
N/A
Processing Public Profiles
Art 6(1)(f) legitimate interest
Publicly available information
1.8 Sharing & Disclosure We share Personal Data with: (i) Communications and hosting vendors (e.g., Twilio); (ii) Advertising Partners (under DPAs); (iii) Professional advisers (under NDA); (iv) Successors in interest (merger/acquisition). Curate disclaims any and all liability for independent acts, omissions, data breaches, or unlawful secondary processing by third-party platforms, vendors, or Advertising Partners.
1.9 International Transfers & EU/UK Compliance Data may be processed in the United States. Transfers rely on Standard Contractual Clauses or other approved mechanisms. Data Protection Officer (Art 37): support@curate.date
1.10 Retention, Deletion & Data-Breach Notification (a) Retention and User Deletion. Data are retained for six years after last interaction or as required by law. Public Profiles are reviewed periodically. User deletion requests are honored within 45 days. (b) Non-User Deletion Requests. We honor any deletion request for any public profile. If you believe Curate has collected your publicly available information (a Public Profile) and you wish for it to be deleted, contact us at support@curate.date with proof of identity. We will promptly remove your information from our active databases. (c) Breach Notification. In the event of a breach affecting your data, we will notify you as required by applicable law.
1.11 Your Rights & How to Exercise Them Depending on your jurisdiction, you may have rights to access, correct, delete, port, restrict, or object. Exercise via support@curate.date
1.12 Children Curate is 18+ only. We do not knowingly collect data from minors.
1.13 Security & PCI-DSS Statement We employ industry-standard encryption (in transit and at rest) and access controls. Payments are handled by PCI-DSS Level 1 processors; Curate never stores raw card numbers and disclaims liability for processor security incidents. No system is 100% secure; you use the Service at your own risk.
1.14 Changes Material changes will be communicated via SMS or email 10 days in advance. Continued use constitutes acceptance.
1.15 Contact Information Privacy Office — Curate Matchmaking, support@curate.date
2 · TERMS OF SERVICE (TOS)
READ CAREFULLY — THIS AGREEMENT INCLUDES A BINDING ARBITRATION CLAUSE (§ 2.12), CLASS-ACTION WAIVER, LIMITATION OF LIABILITY (§ 2.9), AND YOUR ASSUMPTION OF RISK (§ 2.8). If you do not agree, do not use the Service.
2.1 Acceptance, ESIGN Consent & Eligibility By texting or calling any Curate number, accessing our website (www.curate.date) or associated URLs, submitting any form, or using the Service, you (i) affirm you are at least 18 years old and have the legal capacity to contract; (ii) consent to the electronic delivery of all disclosures, contracts, and receipts (ESIGN Act); and (iii) agree to be bound by these TOS and the incorporated Privacy Policy, and provide explicit content to processing your data including Personal Data and Preference Data.
2.2 Service Description, AI, Automation, and Data Sources (a) Service Description. Curate provides high-end AI dating and concierge matchmaking. (b) Data Sources. Our Service utilizes information and profiles scraped from publicly accessible sources, social networks, internet profiles, and third-party URLs on the internet. We rely on the public accessibility of this information for its use in matchmaking. We will delete this data upon request by the data subject (See PP § 1.10(b)). (c) AI and Automated Agents. Curate utilizes artificial intelligence (AI), algorithms, and automated agents (bots) to analyze data, suggest matches, facilitate introductions, and communicate with users, potential users, and prospective matches. These agents may be used for outreach, scheduling, and support. You acknowledge and agree that some or all communications you receive may be generated by automated means without real-time human intervention. (d) AI Transparency and Limitations. AI suggests matches, which may then be reviewed by human concierges. The AI used by Curate is a predictive tool based on available data. You acknowledge that AI models may contain inherent limitations or biases. Curate disclaims any liability for any perceived discrimination, bias, or unfairness in the algorithmic suggestions or matchmaking outcomes. EU/UK users may request human reconsideration of any automated decision (GDPR Art 22). (e) No Affiliation. Curate is not affiliated with, endorsed by, or sponsored by any social media platform, internet platform, website, or third party from which Public Profiles are gathered.
2.3 Communications Consent (TCPA/CTIA) You expressly consent under the US Telephone Consumer Protection Act (TCPA) to receive autodialed or prerecorded SMS, RCS, or voice calls from Curate, its AI agents, and its vendors (e.g., Twilio) for service delivery, outreach, and marketing. Recurring autodialed marketing and informational messages. Msg & Data rates may apply. Message frequency varies. STOP to cancel. Texting STOP opts you out of marketing; administrative notices may still be sent.
2.4 User Obligations & Prohibited Conduct You shall not, whether directly, indirectly, or through an automated or manual process: (a) Copy, record, screenshot, photograph, screen-mirror, download, print, forward, scrape, or otherwise retain or distribute any profile, image, message, or other Content presented by Curate (“Curate Content”). (b) Disclose, publish, or repost Curate Content to any third party. (c) Use Curate Content for background checks, credit decisions, employment decisions (FCRA purposes), harassment, doxxing, defamation, extortion, stalking, fraud, or any unlawful purpose. (d) De-compile, reverse engineer, or attempt to derive source code or underlying models. (e) Harass, stalk, or harm anyone you meet through Curate. (f) Threaten or initiate any lawsuit, class action, or jury trial against Curate or its owners in any forum; all disputes must proceed solely through individual arbitration per § 2.12. (g) Attempt to circumvent technical measures designed to prevent copying or recording of Curate Content. Violation constitutes material breach and immediate grounds for termination, banning, and injunctive relief without bond.
2.5 Confidentiality of Matches & Liquidated Damages All Curate Content is Confidential Information. You must hold it in strict confidence. Because monetary damages are inadequate to remedy a breach, Curate is entitled to injunctive relief—plus recovery of its attorneys’ fees—without posting bond. Liquidated Damages: You agree that unauthorized capture or distribution of Curate Content causes harm that is difficult to measure. Therefore, you will owe Curate liquidated damages of USD $25,000 per individual profile or piece of Curate Content captured or shared, which you acknowledge is a reasonable pre-estimate of Curate’s losses and not a penalty.
2.6 User Content License & Intellectual Property Curate owns all rights in its AI models, databases, compilations, and methods. You receive a limited, revocable, non-commercial license to use the Service. By submitting any content, you grant Curate a worldwide, royalty-free, sublicensable, perpetual license to use, reproduce, adapt, and display that content for matchmaking, advertising, analytics, AI training, and promotional purposes. You warrant you have all necessary rights to grant this license.
2.7 Payments, Auto-Renewals, Click-to-Cancel & State Cooling-Off Rights Fees are charged in advance. Memberships renew automatically until cancelled. Click-to-Cancel (FTC Rule): You may cancel easily at any time by the same channel you used to enroll, including: (i) in your web billing dashboard or (ii) emailing support@curate.date. State Cooling-Off: Residents of certain states (e.g., CA, NY, NJ, IL, TX) may cancel within 3 business days of purchase for a full refund (see Appendix A & B). Concierge Retainers: Retainers for high-ticket concierge packages are earned upon receipt and non-refundable after the statutory cooling-off period.
2.8 Disclaimers and Assumption of Risk THE SERVICE AND ALL CONTENT, SUGGESTIONS, INTRODUCTIONS, AND PROFILES (INCLUDING PUBLIC PROFILES) ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CURATE MAKES NO WARRANTIES—EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE—INCLUDING WARRANTIES OF ACCURACY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CURATE IS NOT A LICENSED THERAPIST OR BROKER.
(a) No Background Checks or Verification. CURATE DOES NOT VERIFY CRIMINAL BACKGROUNDS, MARITAL STATUS, IDENTITY, OR THE ACCURACY OF ANY INFORMATION PRESENTED (WHETHER PROVIDED BY USERS OR SCRAPED FROM PUBLIC SOURCES). (b) Section 230. Curate is an “interactive computer service” and is not liable for content provided by third parties or sourced from public websites (47 U.S.C. § 230). (c) FCRA. Curate is not a “consumer reporting agency” and information may not be used for employment, credit, or tenant screening (15 U.S.C. § 1681b). (d) FOSTA-SESTA. Nothing herein limits liability arising under the Allow States and Victims to Fight Online Sex Trafficking Act. (e) ASSUMPTION OF RISK AND RELEASE OF CLAIMS. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHERS. YOU ASSUME ALL RISKS ASSOCIATED WITH USING THE SERVICE, including, but not limited to, all risks associated with any online or offline interactions, dating, meeting, communication, emotional distress, bodily injury, property damage, or financial loss. You agree to take all necessary precautions when meeting individuals (See Appendix C). CURATE MAKES NO GUARANTEES REGARDING COMPATIBILITY OR THE CONDUCT OF INDIVIDUALS YOU MEET. CURATE IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, INCLUDING MATCHES OR SUBJECTS OF PUBLIC PROFILES, AND YOU HEREBY RELEASE US, OUR DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.
2.9 Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, CURATE’S (AND ITS OWNERS', EMPLOYEES', AND AFFILIATES') TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE, INCLUDING CLAIMS RELATED TO DATA SCRAPING, AI/BOT USAGE, INFORMATION PRESENTED, CONTENT ON OUR PLATFORM, OR INTRODUCTIONS MADE, SHALL NOT EXCEED THE GREATER OF (A) USD $100 OR (B) THE AMOUNT YOU PAID CURATE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
CURATE SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES—including lost profits, loss of data, personal injury, or emotional distress—EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING NEGLIGENCE).
Your sole and exclusive remedy for any dispute with us is to discontinue your use of the Service and delete your data. Where exclusions are prohibited by law, Curate’s liability will be limited to the fullest extent permitted.
2.10 Indemnification You and/or any company/entity/employer you are affiliated with agree to defend, indemnify, and hold harmless Curate, its affiliates, owners, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with (i) your breach of these TOS; (ii) your content; (iii) your interactions with any person introduced via Curate; (iv) your violation of any law or third-party right; or (v) any misrepresentation made by you.
2.11 Advertising Rights & Analytics Waiver (a) Advertising Rights. You grant Curate a worldwide, royalty-free, sublicensable license to use, transform, and disclose any data you provide—or that we collect—for advertising, audience-building, and measurement with any Advertising Partner. (b) Analytics Consent. You expressly consent to Curate’s comprehensive analytics practices described in PP § 1.6, including full-session capture, automated transcription, profiling, and AI/ML model training. (c) Waiver. You irrevocably waive and covenant not to assert any claim against Curate or its owners arising from these advertising or analytics practices, or any violation of publicity, privacy, or moral rights related thereto, except to enforce a properly exercised opt-out.
2.12 Non-Litigation Covenant, JAMS Arbitration & Class-Action Waiver a. Non-Litigation Covenant. To the maximum extent permitted by law, you irrevocably waive any right to sue Curate or its owners in court, or to initiate any lawsuit against competitors relating to the practices described herein. b. Binding Arbitration. Any dispute arising under these TOS shall be resolved exclusively by final, binding arbitration administered by JAMS under its Streamlined Rules. The arbitration will occur in Wilmington, Delaware, or by video conference at Curate’s election. c. Class Action Waiver. Proceedings may take place only on an individual basis. You and Curate waive any right to bring claims as a plaintiff or class member in any purported class, collective, representative, or private-attorney-general action. d. Enforcement and Fee Shifting. Any court action filed in breach of this clause must be dismissed; you agree to reimburse Curate for its full litigation costs and attorneys' fees incurred in seeking dismissal. If a tribunal nevertheless permits a lawsuit, you agree that (i) the action must be filed and maintained in Wilmington, Delaware, and (ii) Curate’s aggregate liability will still be limited by § 2.9. e. 30-Day Opt-Out. You may opt out of this arbitration clause by sending written notice within 30 days of first accepting these TOS.
2.13 Force Majeure, Governing Law, Severability, Updates & Survival Curate is not liable for failures resulting from causes beyond its reasonable control (e.g., natural disasters, internet failures). These TOS are governed by the laws of the State of Delaware, USA. If any provision is unenforceable, it will be modified to the minimum extent necessary. We may update these TOS by providing notice via SMS/RCS or email; continued use constitutes acceptance. Sections concerning confidentiality, IP, disclaimers, limitation of liability, indemnification, advertising/analytics rights, dispute resolution, and liquidated damages survive termination.
2.14 Acknowledgment By using any Curate service, you acknowledge that you have read, understood, and agreed to the Privacy Policy and Terms of Service (including arbitration, assumption of risk, and liability limitations).
3 · REGULATORY APPENDICES
Appendix A — California Cancellation Form (Civ. Code §1694-1694.4) (print, complete, and mail or email within 3 business days)
NOTICE OF CANCELLATION I hereby cancel my Curate Matchmaking contract. Name: __________________________ Phone: __________________________ Date: __________________________ Signature: __________________________ Send to: Curate Matchmaking, support@curate.date
Appendix B — New York “Dating Service Consumer Bill of Rights” (GBS §394-c)
DATING SERVICE CONSUMER BILL OF RIGHTS
You may cancel this contract within three (3) business days after signing and receive a full refund.
The term of any dating-service contract may not exceed twenty-four (24) months.
You are entitled to a copy of all signed documents.
To cancel, send written notice or email support@curate.date
Appendix C — Internet-Dating Safety Tips & No-Background-Check Disclaimer CURATE DOES NOT RUN CRIMINAL-BACKGROUND CHECKS.
Always exercise caution when meeting someone new. You are solely responsible for verifying the identity and background of your matches.
Meet in public places.
Tell a friend or family member about your plans.
Arrange your own transportation.
Do not share financial information or provide money to anyone.
Report harassment or safety concerns immediately to law enforcement
Appendix D — DMCA Takedown Policy & Agent Information If you believe content on Curate infringes your copyright, send a compliant 17 U.S.C. § 512(c)(3) notice to our registered agent: DMCA Agent — Curate Matchmaking support@curate.date • We reserve the right to remove content or terminate repeat infringers.